Privacy Policy
Our Privacy Commitment
At narovexalumi Financial Planning Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and subscription services.
We are committed to protecting your personal information in accordance with Australian Privacy Principles and applicable privacy legislation.
Information We Collect
We collect information to provide and improve our financial planning services. This includes:
- Contact details including name, email address, phone number, and mailing address
- Financial information relevant to planning consultations, such as income, expenses, and financial goals
- Communication records including consultation notes, email correspondence, and service interactions
- Website usage data including pages visited, time spent on site, and referral sources
How We Use Your Information
We use your personal information for legitimate business purposes including:
- Providing personalized financial planning consultations and ongoing support services
- Communicating about your subscription, appointments, and service updates
- Improving our services through analysis of client needs and website usage patterns
- Complying with legal obligations and regulatory requirements under Australian law
Legal Basis for Processing
We process your personal information based on the following legal foundations:
Primary Legal Basis:: We process your data on the basis of consent for marketing communications and legitimate interest for service provision and business operations.
Data Sharing and Disclosure
We may share your personal information in limited circumstances:
- With service providers who assist us in delivering our services, subject to confidentiality agreements
- When required by law, court order, or regulatory authority
- To protect our rights, property, or safety, or that of our clients or others
Cookies and Website Technology
We use cookies and similar technologies to improve website functionality and analyze usage patterns.
Read our detailed Cookie Policy Cookie Policy
Data Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information:
- Right to access your personal information and understand how it's being used
- Right to correct inaccurate or incomplete personal information
- Right to request deletion of your personal information in certain circumstances
- Right to restrict processing of your personal information where legally permitted
- Right to withdraw consent for marketing communications at any time
Data Retention Policy
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client records are typically retained for seven years after service conclusion, in accordance with Australian financial services requirements.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.
Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or prominent website notices.
Last updated: August 17, 2025
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email our privacy team at contact@narovexalumi.com
Call us at +61-517-741-559 during business hours
147 Collins Street, Melbourne VIC 3000